These Terms and Conditions outline how Cloud Tech Services provides digital marketing and website services. By using our website or engaging our services, you agree to the terms below.
Cloud Tech Services provides:
Lead generation systems
Facebook & Instagram advertising
Google Ads management
SEO services
Website design and development for trade businesses
We perform services with reasonable care and skill.
However, digital marketing performance is influenced by market conditions, budget, competition and platform behaviour.
Therefore, we do not guarantee specific numbers of leads, sales, revenue or business outcomes.
All service fees will be confirmed prior to starting work.
Payment must be made by the due date on the invoice.
Advertising spend (e.g., Meta / Google Ads) is separate from service fees and is the client’s responsibility.
If payment is late, services may be paused until resolved.
Because time, strategy and labour are invested from the beginning, no refunds are issued for work already commenced or completed.
The client agrees to:
Provide accurate business information and assets when requested
Provide required access to platforms (e.g., Business Manager, Google Ads, website, CRM)
Ensure any content supplied is lawful and owned or licensed
Respond to approvals and requests within reasonable timeframes
Delays in supplying access or approvals may impact results and timelines.
The client owns their ad accounts, business manager accounts, website hosting, domains, and CRM systems.
Cloud Tech Services retains ownership of marketing strategy, campaign frameworks, targeting structures, creative concepts, ad copy, landing page layouts, and performance systems.
These strategic assets cannot be copied, transferred, or reused outside of an active engagement unless agreed in writing.
Completed website builds become the client’s ownership once paid in full.
All leads generated through your campaigns belong exclusively to your business.
We do not resell, share, or distribute your leads to any other client or third party.
Advertising platforms (e.g., Meta, Instagram, Google) may review, limit or suspend accounts at their discretion.
We are not responsible for platform actions, interruptions, policy restrictions or account bans.
The client is responsible for ensuring their business practices comply with platform policies and Australian consumer law.
Website design and development includes the agreed structure, styling and launch.
Additional revisions, new pages, new functionality, copywriting, integrations, or redesign requests may incur additional charges, which will be discussed before implementation.
Both parties agree to keep business information, strategies and campaign data confidential, unless disclosure is legally required.
To the fullest extent permitted by law, Cloud Tech Services is not liable for:
Loss of revenue or profits
Business interruption
Loss of data
Results impacted by external factors (competition, market changes, platform shifts)
Our total liability is limited to the amount paid for services in the previous 30 days.
Make it clear that:
The client owns their ad accounts (Business Manager, Google Ads, etc.).
But Cloud Tech Services controls campaign structure, audiences, ads, and data while managing the account.
Be very clear that:
Marketing outcomes cannot be guaranteed.
No refunds are issued due to performance expectation differences.
Explain that the client is responsible for:
Providing truthful business information
Operating legally
Following platform advertising policies
If Meta or Google bans the account, you are not liable.
If payment is late, services may be paused until resolved.
Either party may terminate services with written notice.
Any outstanding invoices remain payable.
Access to campaign strategies and internal systems ends once services are terminated.
We may update these Terms from time to time. Continued engagement indicates acceptance of updates.
Cloud Tech Services
Melbourne, VIC, Australia
Email: info@cloudtechservices.com.au
Phone: 0423 000 718